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Cancellation & Refund
- Damaged/defective product should be reported within 12hrs of receiving on craftvillagepune@gmail.com.
- Opening video & photo is a must.
- We will revert back to the customer within 36 hours after complaint.
- Product to be returned in its original condition, keeping the tags and packaging intact.
- Altered/washed/ironed/dry cleaned garments / Bed Linen won't be accepted.
- Upon authorization of the returns, we will offer you an exchange or store credit, only after we receive original product from your end.
- Return / Exchange courier charged need to bared by client.
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